Keystone Nursing Solutions brings NSWOC-certified wound, ostomy and continence care to long-term care homes, retirement residences and private homes across Southwest Ontario — one of the rarest specialist credentials in Canadian nursing, at the bedside where it's needed most.
Like the keystone in an arch, the role is small but load-bearing — the piece that locks the surrounding care into place.
Keystone Nursing Solutions is a specialist nursing practice built around wound, ostomy and continence care — the complex skin and continence needs that general staffing rarely has the depth to manage. We bring that expertise directly into long-term care homes, retirement residences and private homes, where these problems are most common and hardest to cover well.
The practice is led by Tellease Williams, a Registered Nurse and Nurse Specialized in Wound, Ostomy and Continence (NSWOC) — a certification held by only a small number of nurses nationally — backed by a decade of nursing across acute, home and community care in Canada and the United States. Every visit is assessed, documented and reported back to the referring team, so the care and the record behind it both hold up.
Full NSWOC scope, delivered at the bedside — in facilities and in the home.
Pressure injury prevention and treatment, diabetic and vascular ulcers, surgical and complex wounds, advanced dressing selection, moisture-associated skin damage, and percent-healing tracking with documentation back to your team.
Pre-operative stoma siting, post-operative education, pouching system selection and fitting, peristomal skin complications, and return-to-activity coaching.
Bladder and bowel assessment, prompted voiding and bladder training, pelvic floor education, catheter management, and continence program development for facilities.
Assessment and ongoing surveillance of the high-risk foot within NSWOC scope: loss-of-protective-sensation and monofilament testing, vascular screening, offloading, and diabetic foot ulcer prevention and monitoring.
Bedside and classroom education for nursing teams, wound and continence program design, and documentation practices that support clinical quality and funding accuracy.
Scheduled wound and continence rounds for long-term care homes and retirement residences — specialist coverage without adding to your permanent headcount.
Scheduled, in-residence foot care is on its way to Keystone — we're aiming to launch later this year. Get in touch to be added to the early list for facility and community clinics.
Contract wound rounds, continence program development and staff education that lift outcomes and documentation accuracy — flexible coverage that scales with your needs.
In-home specialist care for complex wounds, new or established ostomies and continence concerns, with clear communication for family and care teams.
Physicians, nurse practitioners, surgeons and case managers: we extend your plan into the home and report every visit back to your office. Keystone complements your care — closing the gap between appointments, never competing with it.
Specialist nursing is often more accessible than people expect — but coverage always depends on the plan.
Many extended health plans include a registered-nursing services benefit. When care is medically necessary and directed by a physician or nurse practitioner, visits may be claimable — and we provide insurer-ready documentation to support the claim.
Coverage varies between plans, so it's always best to confirm the details with your insurer before starting. Where care isn't covered, it's private-pay and may qualify for the Medical Expense Tax Credit.
This is general information, not a guarantee of coverage. Eligibility, limits and pre-approval requirements are set by your individual insurer and plan.
Referrals from clinicians and direct enquiries from clients and families are both welcome. Tell us a little about the situation and we'll follow up.